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1.0

This phone insurance company gives you the runaround and refuses to replace your phone with legitimate damage to the phone. I filed a claim and accidently input the wrong date and they now say I officially can not make a claim for that damage on my phone.

They reccommend i break my phone screen and call back. Terrible.

Reason of review: Order processing issue.

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Guest

Soooo... how long have you been a Brightstar employee?

Guest

Well it is insurance itโ€™s understandable that they need to do a review in my opinion, I have read a lot of these reviews and honestly they come across as over exagerated, yes they screwed you over but is it really as bad as you make it, or are you just impatient, or rude to the agent, or are you just making crap up to seem worse than it is? I think a lot of people here need to show more respect and grow up, not directed to you I am sorry this happened but this is a general statement.

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